Your operations manager never clocks out.

ShiftRunner is an autonomous AI that dispatches your crews, handles customer calls, manages every schedule, and reports performance. It doesn't assist your operations. It runs them.

shiftrunner ops-console
> New job: HVAC repair at 412 Oak St
> Dispatched Mike R. (4.2mi away, HVAC certified)
> Customer notified: ETA 18 min
> Rescheduled 2pm Johnson job (tech running late)
> Day summary: 14 jobs completed, 0 missed
> Waiting for next event...
0
Missed dispatches
24/7
Operations coverage
90%
Less manual scheduling
<2min
Avg. dispatch time
What it does

An AI that runs your day, not just tracks it.

Autonomous Dispatch

Jobs come in. The right technician gets assigned instantly based on skills, location, availability, and drive time. No dispatcher needed. No phone tag. No whiteboard shuffling.

dispatch-engine
analyzing 8 available techs...
best match: Sarah K.
skills: plumbing, gas
distance: 2.1 mi
available: now
dispatched. customer notified.
💬

Customer Communication

AI handles inbound calls, sends appointment confirmations, shares real-time ETAs, and follows up after jobs. Your customers get white-glove service without the overhead.

📈

Performance Reports

Daily briefings on jobs completed, revenue generated, tech utilization, and customer satisfaction. Know exactly how your operation performed before your morning coffee.

🔄

Smart Rescheduling

When plans change, ShiftRunner adapts. Cancellations, no-shows, overtime jobs. It reshuffles the board automatically and notifies everyone affected.

💰

Invoicing on Close

Job done? Invoice sent. Parts tracked. Payment collected. ShiftRunner closes the loop on every job so nothing slips through the cracks.

The shift

From scheduling software to autonomous operations.

Traditional FSM
  • Dispatcher manually assigns every job
  • Customer calls go to voicemail after hours
  • Schedule changes require phone trees
  • Performance reviewed weekly (at best)
  • $8,000-15,000/year, 3-month setup
ShiftRunner
  • AI dispatches the right tech in under 2 minutes
  • Every call answered, every text replied, 24/7
  • Changes ripple automatically across the board
  • Daily performance briefing, every morning
  • Affordable from day one, live in hours

The best operations managers don't just schedule. They anticipate, adapt, and execute.

ShiftRunner does all three, autonomously, every shift, every day.